Ms. Nomonde Dos Santos

Ms. Nomonde Dos Santos is the Director of the Library at the University of Mpumalanga, where she leads the strategic planning, operations, and service delivery of the university’s library. Her responsibilities include overseeing library operations, budget management, staff supervision, compliance with institutional standards, and effective coordination of library services with university stakeholders.

Ms. Dos Santos holds an MPhil in Conflict Management and a Management Development Programme qualification (PGDIM) from Nelson Mandela University, a Postgraduate Diploma in Information Management (PGDIM) from the University of Johannesburg, and a Bachelor of Bibliothecologiae (BIBIL) from Fort Hare University.

A passionate advocate for the transformative power of academic libraries, she is deeply committed to their role in building vibrant, inclusive, and engaged communities. Ms. Dos Santos champions innovation and equity, working to ensure that academic libraries anticipate and respond to changing user needs by providing equitable access to resources, services, and collaborative spaces.

She is a strong supporter of aligning library strategy with the broader mission of the university, and continues to promote the library as a catalyst for opportunity, learning, and institutional success.

Abstract:

Riding the artificial intelligence avalanche: academic libraries navigating disruption: a review